Microsoft 365 Apps for Business

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Microsoft 365 Apps for Business FAQs

What are the benefits of buying Microsoft 365 with 365 Cloud Store?  

Purchasing Microsoft 365 through our store is a simple and efficient process, you will have access to pre-sale and post-sale assistance, as well as the possibility of volume and term pricing.  

How do I purchase Microsoft 365 Apps for Business at your store?  

You can have access to our store through our menu, once on this page, it is as simple as buying from your favorite online store: 

1. Use the search bar to look up ‘Microsoft 365 Apps for Business’ or directly go to the ‘Microsoft 365’ category page. 
2. Add the selected items to your cart.
3. Fill out your contact information to check out. 
4. You will receive a confirmation email from our store. 
5. One of our Microsoft Licensing experts will contact you within 4 business hours after you complete your order to finish the purchase via our License Portal. 

What are the different licensing types available for Microsoft 365? 

Licensing types include user-based (assigned to individual users) and device-based (assigned to specific devices). 

Can I upgrade or downgrade my Microsoft 365 subscription? 

Yes, it is often possible to upgrade or downgrade your subscription plan based on your organization’s changing needs. 

Can I cancel at any time? 

As per Microsoft policy, you have seven calendar days to reduce or cancel licenses after purchasing or at renewal. During this window, you will receive a prorated refund, after this, you are committed until the end of the term (month-to-month or annual). 

Are there any discounts available? 

We ensure a minimum of 3% savings compared to Microsoft’s published online list pricing upon meeting the following criteria: 

• Applicable solely to Microsoft US commercial license subscriptions. 
• Excludes Government, Academic, or Nonprofit subscriptions. 
• A minimum purchase of 5 licenses is required. 
• Payment via ACH or bank wire is required. 

What does ‘’consolidated billing’’ mean? 

365 Cloud Store allows customers to bring together their Microsoft 365 billing with other services, such as Azure consumption, Teams Voice/Call Center, Help Desk, among others. 

Am I required to make a commitment? 

Yes, there are month-to-month or annual commitments. 

If I make an annual commitment, can I still make monthly payments? 

Annual commitment requires an upfront annual payment; however, you can choose a monthly commitment with monthly payments if your organization needs flexibility. If you require other terms, feel free to contact us. 

What is the difference between month-to-month and annual commitments? 

Pricing for annual commitment includes a 20% discount compared to monthly commitment, which provides the flexibility to reduce or cancel licenses at the end of every monthly term. 

What does Microsoft 365 Apps for Business include?

Microsoft 365 Apps for Business includes desktop versions of Office apps like Word, Excel, PowerPoint, and more, plus cloud services for easier collaboration. It’s designed for small and medium businesses.

Can I try the service? Do you offer trials? 

Yes. Microsoft offers 30-day trials for some Microsoft 365 services. Most trials are 25 seats and auto-renew into a paid subscription. contact one of our Microsoft Licensing experts for more information.