Filter by Price

Browse Categories
Filter by price

Categories

Showing all 3 results

  • Teams PowerPack Licensing, Call Details and Analytics for Teams License

    Teams Power Pack – Call Analytics – Annual Payment – Annual Commitment Subscription License

    $575.90

    Turn Microsoft Teams call data into actionable insights that help your business plan smarter, respond faster, and deliver more consistent customer experiences.

    Key Benefits

    • Follow call patterns across your organization
      Get a complete view of call volume and routing by user, queue, and auto attendant. Drill down by date, department, or team to identify trends and gaps.
    • See what happens during every call
      Track detailed call flows—from wait time to end time—with context on call type, duration, status, and technical metrics. Uncover bottlenecks and improve performance.
    • Keep teams aligned with scheduled reports
      Automate recurring reports delivered directly to inboxes, ensuring stakeholders stay updated without manual effort.
    • Extended call history
      Go beyond Microsoft’s default 30-day retention with up to 90 days of historical data, plus options for longer retention when needed.

    Includes the following:

    • Up to 10 users and 1 queue included
    • Scalable: Add more users/queues at a discounted rate
    • 30-day money-back guarantee

    Why Teams PowerPack?

    • Native integration with Microsoft Teams for seamless reporting
    • User-friendly interface designed for business, marketing, IT, and customer service teams
    • Quick deployment and easy adoption—start seeing insights right away

    Watch demo now!

    Disclaimer: This product is available through monthly payments with an annual commitment. For complete details, please visit the official Teams Power Pack page.

    View Product
  • Teams PowerPack Licensing, Call Details and Analytics for Teams License

    Teams PowerPack – CX – Annual Payment – Annual Commitment

    $4,800.00

    Teams PowerPack – CX turns every conversation into a competitive advantage by connecting live caller data, caller insights, and intelligent routing in one place.

     Key Benefits

    • Stay on top of what’s happening in real time: See live call volume, team availability, and missed calls as they happen. Spot gaps, catch issues early, and adjust quickly, all from one dashboard 
    •  Know who’s calling before you answer: Get instant pop-ups with caller details pulled from your CRM or helpdesk systems. Your team sees the context they need to respond faster and more personally 
    • Make sure every call goes to the right place: Route calls based on availability, skillset, or priority. High-value conversations reach the right team member without delays or rerouting 
    • Support more channels without more complexity: Handle voicemail and callback requests from the same system. Keep everything connected, even across locations and departments 

    Designed to work with your Microsoft Teams data 

    Features

    Teams PowerPack – CX is built with native Microsoft Teams technology, like Azure Bot Services and Microsoft-grade security, so it’s just as secure as the rest of your Teams tools 

    • Real-time monitoring and Management 
    • Reporting & Analytics 
    • Call Routing & Distribution 
    • Customer Interaction
    • CRM & Application Integration 

    Why Teams PowerPack?

    • Native integration with Microsoft Teams for seamless reporting
    • User-friendly interface designed for business, marketing, IT, and customer service teams
    • Quick deployment and easy adoption, start seeing insights right away

    Watch demo now! 

    View Product
  • Teams PowerPack Licensing, Call Details and Analytics for Teams License

    Teams PowerPack CDR – Annual Payment – Annual Commitment Subscription License

    $479.88

    Track Teams Voice calls with entry-level data that shows everything you want to know about each call, duration, and caller.

    Key Benefits

    • Call tracking, built into Microsoft Teams: Capture inbound and outbound calls by user, showing call time, duration, and type for clear visibility into Teams Voice usage 
    • Simple search and filters that save time: Find the call details you need quickly. Use intuitive filters to sort by user, call type, or timeframe 
    • Extended call history, available when you need it: Keep call records longer than Microsoft’s standard 30 days. View up to 90 days of historical data, with longer retention options available 
    • Included with BlueSky UC Direct Routing: Teams PowerPack – CDR is included when you use Direct Routing Services, at no extra cost when you use Direct Routing Services from BlueSky UC, our sister brand

     30-day money back guarantee, volume pricing is available. 

    Teams PowerPack CDR Includes:

    • Up to 20 users (User = Microsoft Teams Voice user with call report information)
    • Tools to assess resource utilization, improve customer service, and streamline technical troubleshooting

    Why Teams PowerPack?

    • Native integration with Microsoft Teams for seamless reporting
    • User-friendly interface designed for business, marketing, IT, and customer service teams
    • Quick deployment and easy adoption, start seeing insights right away

    Watch demo now!

    View Product